Terms & Condition

By using our website (www.zuddu.shop) and purchasing from Zuddu, you agree to the following terms:

1. Zuddu Details

Address: Upper Bognor Road, Bognor Regis, England PO21 1JJ, United Kingdom.
Email: support@zuddu.shop
Phone: +447413018998

2. Products

We offer a smart, space-saving, and eco-friendly bar tools designed to elevate your at-home drinks experience:

  1. Bar Measures
  2. Bar Spoons
  3. Bar Strainers
  4. Pourers
  5. Stoppers
  6. Electric Wine Openers
  7. Corkscrews & Openers

3. Orders & Payments

  1. All prices are in GBP (£), inclusive of UK VAT.
  2. Secure payment is required at checkout.
  3. Orders may be cancelled if payment fails, stock is unavailable, or fraud is suspected.

4. Shipping

  1. Free UK Standard Delivery
  2. Processing Time: 1–2 business days (Mon–Fri)
  3. Delivery Time: 3–5 business days after dispatch
  4. Tracking provided via email

Note: We cannot modify addresses after dispatch. Delays may occur during peak periods.

5. Returns & Refunds

  1. Return Window: 14 days from delivery
  2. Condition: Items must be unused, in original packaging with tags
  3. Non-returnable: Manufacturer Direct items
  4. Process: Contact support@zuddu.shop for return approval and label

Refunds are processed once items are inspected. No restocking fees apply. Bank processing times may vary.

6. Exchanges

We only offer exchanges for damaged, wrong, or defective items. Contact us at the above details to begin the process.

7. Discount Codes

We do not refund unused or missed discount codes after purchase. Discounts must be applied at checkout.

8. Liability

Our responsibility is limited to the cost of the product purchased.

9. Governing Law

These terms follow the laws of England. Any disputes will be resolved by UK courts.

Need Help?
📧 support@zuddu.shop
📞 +447413018998
🕒 Mon–Fri, 9 AM – 5 PM (UK time)